Privacy Policy

1. Introduction

Witness The Fitness Private Limited (WTF) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.wtfgyms.com or use our services.

2. Communications and Practices

Communications from WTF may contain confidential information intended exclusively for authorized recipients. Any disclosure, copying, distribution, or reliance on the contents is strictly prohibited without prior authorization.

3. Information We Gather

We collect browser information including IP addresses, operating systems, and browser types to improve our services. Personal information is only collected when voluntarily provided by you through website interactions such as form submissions, registrations, or downloads.

4. Use of Cookies

WTF uses three types of cookies:

• Analytics cookies for tracking usage patterns
• Service cookies for remembering login details
• Per-session cookies for navigation

Sensitive information such as your name, address, or registration details is never stored in a cookie.

5. Personal Information

Members can provide names, emails, and phone numbers through forms. You may opt-out of receiving future communications by using the unsubscribe link or contacting support@wtfgyms.com.

6. Biometric (Face) Data

The WTF app collects facial images for secure facility access only. We do not share, sell, or disclose facial data to any third parties under any circumstances. Data is permanently deleted when membership ends.

7. Location Tracking and Usage

The WTF Guru app tracks staff location continuously during work hours. Location data is not shared with third parties and is used only within WTF Gyms' internal systems. Staff cannot disable this feature while logged in.

8. Consent to Communications and Marketing

By interacting with our website, you consent to marketing communications via email, SMS, and phone. You can unsubscribe anytime without affecting essential non-marketing communications.

9. Security Safeguards

We employ security measures to protect against the loss, misuse, or alteration of information under our control. Data is stored behind firewalls with restricted access. However, no online system is completely secure.

10. Links to Other Websites

WTF is not responsible for external websites' privacy practices. Users should review other sites' policies before providing information.

11. Anti-Spam Policy

All emails are subject to spam filtering, and suspicious emails may be rejected or reported to appropriate authorities.

12. Terms of Use

Using the website implies acceptance of our terms and conditions and waiver of claims against WTF for issues arising from website use.

13. Changes and Enforcement

WTF reserves the right to update this policy at any time. We regularly review compliance with appropriate regulatory bodies and will notify users of significant changes.

14. Marketing Communications

WTF does not sell your personal information to third-party marketers without your explicit consent. We may share data with trusted partners who assist in operating our services.

15. Contact Us

For questions about this Privacy Policy, please contact us at: support@wtfgyms.com